SMS & Messaging Terms
Last updated June 26, 2026 · Marlo Technologies LLC
Marlo sends text messages — booking confirmations, appointment reminders, account notifications, and occasional promotional offers — and lets businesses message their own clients. These terms explain how that works.
Consent is required (opt-in)
We only send texts to people who have opted in. You opt in by providing your phone number and agreeing to receive messages. Businesses using Marlo must obtain their clients’ consent before texting them through the service. Consent is not a condition of any purchase.
Message frequency
Message frequency varies based on your bookings and settings.
Cost
Message & data rates may apply, depending on your mobile carrier and plan.
Opting out & help
Reply STOP at any time to opt out of messages. Reply HELP for help. After you opt out, you may receive a single confirmation that you’ve been unsubscribed.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Sharing
We do not share your mobile opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.
Privacy & contact
How we handle the information tied to messaging is described in our Privacy Policy. Questions about messaging? Email support@joinmarlo.com.